This statement explains the privacy and the data protection practices which apply to John Shaw FRICS.
My aim is to safeguard my users’ privacy when using my services. Collecting personal information is necessary if I am to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. I appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain what information I collect, what I do with it and what controls you have.
John Shaw FRICS is committed to protecting your privacy, I follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access. The computers that store the information are kept in a secure facility with restricted physical access with secure firewalls and other measures to restrict electronic access.
Any personal information such as name, postal address, telephone number, and email address will only be used to provide a requested service and will not be disclosed to any other third party without your prior permission unless listed below or unless we are required to do so by law. My lawful basis for processing your data falls within the category of Legal Obligation.
Applicants/Buyers: I will hold your data to provide estate agency services and may share your data with associated services such as conveyancing, financial services and providing your name to our vendor/sub-agents when arranging a viewing/reporting offers and agreeing sales. I may share your data with other property professionals including solicitors, Money Laundering and other referencing agencies, sub-agents, financial advisors, surveyors, contractors, other agents involved in a sales chain, the vendor of the property you are buying and general marketing.
Vendor clients: I may share you data with other property professionals including solicitors, EPC providers, Money Laundering agencies, financial advisors, sub-agents, surveyors, contractors, other agents involved in a sales chain, applicants viewing the property and general marketing.
Valuation clients: I may share your data with property professionals such as solicitors, surveyors and agents.
From completion of a sale or valuation:
Sale files will be kept for a period of 6 years as required by the Property Redress Scheme.
Valuation files will be kept for a period of 10 years as required by our professional indemnity insurance requirements and The Property Ombudsman.
Anti-money laundering identification records will be kept for 5 years unless required for the above.
Any personal information submitted is treated in accordance with the Data Protection Act 1998 and the update of 25th MAY 2018 to the new GDPR. To find out more about your entitlements under this legislation, visit the Information Commissioner’s web site at www.gov.uk/data-protection , or read the Act online at http://www.legislation.gov.uk/ukpga/1998/29/contents
You have the right to request a copy of all data held and also request to removal of such data assuming that it does not have to be held to comply with other regulations.
You have the right to complain to the ICO if you believe we have not acted according to the regulations.